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First of all, yes it will be uncomfortable, but it shouldn’t be agony, and if it’s that painful then you should use some anaesthetic. You can buy numbing creams from a drugstore, or you can rub some ice on the area before you wax to numb it a bit.
When the instructions tell you to rip in the opposite direction to the way the hair grows, I don’t like this, try pulling in the direction OF hair growth. I find that works a lot better for me.
Also, especially when you are first getting used to waxing, do it when you have plenty of time and can relax rather than rushing. Maybe do a little bit at a time, if it gets too sore stop and then do a bit more later or another day. It’s a great thing once you get used to it but like most things it seems difficult and unpleasant at first! Persevere and you will get used to it! Good luck!